Privacy Policy

This policy is effective from the 1st of January 2024

Your privacy is important to us when using our service(s) and we want you to understand what information we collect about you and how this information is used. This Privacy Policy will tell you that and it applies to the information that Agile Telephony collects about users when using any of our services.

Content:

  • Information we collect
  • Usage of information
  • Security
  • When we contact you
  • If you need to change your information
  • Minors
  • Contact
  • Changes to this policy

Information we collect

Agile Telephony does not collect or log any traffic for use of its service.

To be able to use our service you need to have a registered account with our service(s).

Usage of information

The information we collect about you when using our service(s) is used to create your account, we also use the information provided for customer support.

Some of the information we collect might also be used for:

  • Verifying your identity when you log in to our site or are using our service;
  • Completing your order;
  • Analyzing usage of our service(s) to better understand how our visitors use our services.
  • We do not share any customer information with any third parties, for any reason.
  • ‘No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.’

Security

Our service(s) are protected by security measures that are consistent with the industry standard. These measures are to protect your personal information from theft, misuse, or loss. All our employees are informed and educated in how these security measures work and how we protect you as a user of our service.

We cannot guarantee 100 % protection due to ever evolving threats, but we implement all industry standard best practices and methodologies in order to keep your information safe.

When we contact you

We might use your provided e-mail address to send you information about our services, or issues related to our service(s). You can choose to unsubscribe from these e-mails by writing us at support@agiletelephony.com. Please write “Unsubscribe” in the subject section.

If you need to change your information

Please send a request to: support@agiletelephony.com

Minors

The services we provide are not intended for anyone under the age of 18. When you start using our service you agree to our terms of use and are bound by them.

Contact

If you need to contact us with any questions, please e-mail us at: support@agiletelephony.com

We try to answer all e-mail within 24 hours.

Changes to this policy

We may occasionally change this policy to comply with applicable laws and principles. If we do so we will change the effective date in the beginning of this text. If you continue to use our service(s), you accept the effective privacy policy.